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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11875 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 11,875 reviews
  • Rated 5 out of 5 stars

    geek squad cleans up my computer problems

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time we have a problem with our computer Geek Squad is there to hep. We take our computer in to Best Buy or in some cases they can help us here at home without taking it in. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is one of the best protection plans I have every purchased. I have used my plan a few times over the last few years and have saved myself hundreds of dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never get a piece of tech from Best Buy without buying the protection plan. It is 100% worth every penny and the Geek Squad really knows their stuff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is basically a peace of mind expense, low cost for an inexpensive laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please get these with your laptops especially. I didn’t get for one of them and I accidentally damaged it. I have my regrets and experience from that incident

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven't had to use the protection plan. So that actually goes to show that the product purchase so far is holding up to quality standards. We will see if an update is needed in the future. But as of now so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the purchase. My granddaughter dropped her laptop and was damaged. I brought it in to the Geek Squad and picked it up in a week. No cost it was completely covered by the plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has some good qualities to it that you wont be able to find at other places and very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always have a back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the Geek Squad in the past when I thought I didn't need it. Kids Broke the laptop screen while playing around. It's a good thing I had Geek Squad as a back up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this just in case you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have extra protection just in case you need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the Necessary Evils

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is like any other insurance. You hate paying for it; hope you never need it; happy that you have it if you do need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix it please

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this one covers all my computers and I have three one being an oldie but goody. Already used it plus ease of getting things repaired at reasonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad covered both my new purchases.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad covered both my computer and laptop and I'm very satisfied with their service. Since my computer skills are ok but not excellent they were very patient in answering my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent employees. Very helpful with all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have. Hope I never have to use it! Give me a pleasant peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already used the warranty, cracked screen. Didnt take very long to fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This saved us when our recently purchased computers sound went out. The geek squad helped to try to fix it and then replaced our computer for free. Worth the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I bought this protection plan. I feel safer knowing that my laptop is covered by Geek Squad and that if something were to happen, it won't cost me an arm and a leg.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good ideas to purchase for gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the extended service for the Acer Nitro 5 gaming laptop. I figured since the laptop is being used by my 13 year old son, it is a good idea to get the extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sleep good at night knowing if anything goes wrong with my laptop i have geek sqaud.

    I would recommend this to a friend