Customer Ratings & Reviews

I have not used it yet. But it was easy to set up and a decent price.

Have not used it. But i would think it be good. Specially fir accident

Didn’t have to use because computer is still great but you never now when you a great coverage

I purchased the extended warranty for 3 years on my Chromebook as I do for all my products there have been occasions I have had to use the service and I don't have to pay any extra money

Chromebook has been repaired twice at no cost! I was so happy that I purchased this protection for my daughter's Chromebook. She is in college in NY and has been able to bring it to a local Best Buy for repairs twice -- very happy!

I always recommend geek squad protection. If anything happens to my items they always repair or replace them quickly.

Fantastic service! They replaced my laptop with no problems.

Life savers when in need, peace of mind knowing the help is available

Good to have just in case something happens that falls just out of regular warranty coverage.

Better to have it and not need it, that need it and not have it

Really enjoyed the purchase. Would absolutely buy it again. Great purchase

Really enjoyed the purchase. Would absolutely buy it again. Great purchase

The Geek Squad is my go to team to fix computer issues. The team is polite, friendly, and they turn the work around quickly. They have also fixed problems right at the counter.

Nice to know I don’t have to dress and spend too much time trying to figure something out, I can just call the geek squad. Also was nice to know if there was an accident I could get help.

Buying experience great; great geek squad is great

I make sure that I get coverage for everything that I buy at Best Buy if there is one available and I recommend that to my friends and family

I have my own geek but will still use them do to fast service.

So far i love the service,i was having an issue getting set up with all the package add ons but they helped me with ease, awesome customer service and very friendly

I've used this protection plan on multiple occasions and been happy every time. From general tuneup/cleanup of older laptops to being able to switch out a new one because it didnt power up correctly. This plan is worth the money.

Nothing major has happened yet but if it happens I know who to call and see if they live up to their promise. Otherwise it's peace of mind that should go beyond your typical warranty.