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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11875 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 11,875 reviews
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this to boyfriend's laptop. Didn't want to spend the money but was SO WORTH IT!!! Our son accidentally slipped my drink and it spilled all over the laptop while I was using it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect your Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need protection so why not get it. Geek Squad protection was there for me before when one of my products needed to be fixed and it helped me out big time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Definitely Need This

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this yet but I'm assured to know that I have it if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and coverage coundn't ask for anything better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is something that`s good to have wether you take it in or have them remotely fix or clean them but don`t buy a chrome book

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for basic use not great for games…… Seems solid..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Easy to install. Easy to understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for all devices and electronics in your home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must-have for all of the valuable electronic equipment. Needed in case of an accident!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this includes accidental protection because im a clutz.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know their stuff!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who came to my apartment were very respectful and courteous. They did a great job with the installation and cleaned up any debris. I would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3yr Geek Squad Laptop Protection Plan: good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the 3yr Geek Squad protection plan when we purchase a laptop from Best Buy. It has paid for itself a number of times when we had the lcd screen go bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not need to use Geek Squad during the first year of having my computer. It is nice knowing if you need help you have someone to reach out to to help you though for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. We love the store we would shop there every day if given the choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1yr warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won't need this but great to have just incase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped with a problem with my laptop. Quick and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already bought several laptops and I always buy them extra protection with Geek Squad, the times I have used the protection I have never had problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven't had to use this service but great to know I have it available to me. But TBH I hope I never have to use this service, it means everything is going well so yaigh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price to pay to know I’m covered! Allows me peace of mind in the event of an accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the geek squad offer and well worth it!!!

    I would recommend this to a friend