Customer Ratings & Reviews

I always purchase a Geek Squad Service Plan with all technology products. I love the excellent support always provided. They were very knowledgeable, professional and helpful.

Reasonable price for peace of mind. Haven't needed to use it yet, but I nice to know I won't have to pay large sums of money if we have to use it.

Excellent service especially if it is a laptop and a teenager uses it

the protection is good and it keeps it protected for a year so that’s good ;)

Only time ever used insurance from best buy is for a tv and printer. Both times the insurance paid for itself. I always keep it on my stuff now that more electronics are in these units.

Only time ever used insurance from best buy is for a tv and printer. Both times the insurance paid for itself. I always keep it on my stuff now that more electronics are in these units.

Works great, needed it for school. could be a little bit faster but overall a good purchase.

The staff is very attentive to the needs of the customer and does all they can do to make sure the issue is resolved right the first time

Great Protection for a high but economical priced Gaming Laptop!!! Great investment.

Spilled apple juice on my laptop and I got the battery and keyboard replaced with no extra charge. Repair time was only 2 weeks!

Geek squad so helpful and with all of my needs. Thanks

Geek squad coverage is great to have for peace of mind.

I would recommend this to anything you feel like is a big purchase. Labtops. Certain TV. Etc. There a good company. And I trust them. They've install my Audio and my Subs in the car. And its just where I go for All my Electronic and Everything Needs.

The Associate at the store talked me into it and it was a great idea.

Excellent service when speaking with someone at the store of purchase, but not if speaking with someone from another country. They are not knowledgeable of the product and cannot understand you and you cannot understand them.

Always nice to have the easy of protection. Why wouldn’t you get it?

Two more years baby, you gotta love that! Make sure you always get this.

Got the service when I bought my chrome book and could use the services for a total of three systems and called them with an old laptop that was not working right. They still worked on it and got it up and running. Wow what a deal.

I actually had an accident within 30 days of my purchase. Geeksquad stepped up and showed out! Hassle free repair with a short turn around. This service is totally awesome!

I hope that I never need it, but knowing that I am protected against drops and spills gives me piece of mind. Accidents happen sometimes and at least I am protected 2 years.