Customer Ratings & Reviews

I purchased the additional protection with Geek Squad to be sure I did everything I could to protect my investment...now nearly two years later I'm happy to say I never had need to use it.

it's expensive compared to other places with warranty but if it's bad, you do get the money back in credit though

Gerk Squad is good to have, especially when you are on a budget. We all knows things happen at times and occasionally break down. But with Geek Squad the will either fix it or replace it.

Awesome item. Very useful and easy to use. I loved this product

Geek squad will be your best friend when an accident happens to your purchase. Haven’t needed it myself but am glad I have it!

We haven’t had to use this option yet, but I’m happy it was provided. I will update if used.

we love all Best Buy plans, they are effective and they always provide great service to us as customers

We are very happy with Best Buy service, they provide excellent customer service and support. Will always go back for any electronics at Bestbuy.

As always I won’t Purchase an item without the warranty service! Never fails. The team replaced my laptop after finding that it count be repaired.

Impressed with the Geek Squad at the store. The tech who took care of me is very helpful.

Great to have since my kids love to change programming and causes problems.

Works exactly as expected even a little better totally recommend

Very Sleek, and compact, yet the screen seems huge. The built in camera is excellent,a s well as the sound. The picture is super clear, and has great detail. Best computer I have owned!

We haven’t had to use it yet but I appreciate the sales associate’s thoroughness of explaining the benefits of each tier to help us choose a plan that caters best to our specific needs.

I use Dell computers exclusively. One of their products, an Alienware desktop, could not be repaired by the Squad. It also couldn't be repaired by Dell without costing an arm and a leg, so I simply bought a new one. Otherwise, the Squad is extremely helpful and they can repair almost anything.

Purchased with ease knowing that my equipment would properly be protected by Geek Squad :)

Any issues we ever have with our laptops and electronics Greek Squad always worksvit out. They are thorough, professional, friendly, and accommodating.

Great amount for good coverage overall great help if damaged

I have never had to use this, but I am confident that if I did I would be able to use it! It is worth it for the risk of an accident!

We have not had to use this yet for this laptop. Over the last several years We had the protection on a different laptop that had a bad water spill. It was fixed very quickly and worked as good as new.very happy with the service.