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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11875 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 11,875 reviews
  • Rated 5 out of 5 stars

    Knock on wood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never know what can happen to your laptop around kids. Haven't had to use it yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect all your items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use protection plan. The price went down as so did some of the services but ut still is a good plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this protection for my electronics. I have used it as my husband is not always good with using or taking care of a computer. The Geek Squad are so helpful and accidents do happen but you will always have peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased before and it comes in handy! Will never purchase technology without!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this helps reassure me that if something happens I can’t get my computer fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase at a great price. I look for this item everywhere an it was way expensive but wit best buy I get a great deal. Cant' wait to keep purchasing from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    That's how it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used the 1 year guarantee because my mom loves the laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved having this it's the only reason why I buy from Best buy because of the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra protection for new touchscreen laptop for my teenager!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help with choice in protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personal Very good Representation in technology. Help with choices of plans. I purchased the 1 year protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I need help with anything electronic, GeekSquad is helpful. Large and small appliances are also no problem for GeekSquad.?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been very great my laptop got broken and when it was checked out it was found that it needed to be replaced. I was able to get it replaced with warranty with no problem at ALL!!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GSP is great, especially the ADH plans. All accidents are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqaud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very trustworthy. They give great conversation while assisting you and your needs. Definitely 10 out of 10 service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In good hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used em yet but if you read the terms, you're in good hands!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought extra warranty and ended up not using it . Bought it for my gpa . I thought the price was high for this extra warranty but If gpa needed help with something he could drive to bb and they would help him & he got out of his house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best plan ever they take care of all you devices at the store and at home. Came to my home for free several times and set up my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy that they came up with a plan that covers everything you buy..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily haven't needed to use the Geek Squad Protection plan yet. Nice to know if I need it though, much more affordable option than purchasing new.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad protection plan. They offer excellent service. They helped repair/ replace so many products I’ve had the protection plan on. I recommend this fir mom with kids.

    I would recommend this to a friend