Customer Ratings & Reviews

I only get the GEEK SQUAD for the protection on the device. I have never had to use it for any tech support. I don' usually get it on higher priced item, because I never have problems with them.

I have never had an issue when having to replace a defective product under this plan. Best Buy is awesome about standing behind their products that they sell and making sure their customers leave the store completely satisified.

great decision to purchase the protection. laptop was damaged while traveling to NY. Was able to get it repair at no cost and saved $$

This is super helpful if you are not tech savy lol

I have been able to get in touch with Geek Squad for all of my electronic needs. I have brought in multiple computers with viruses and other similar issues and within a few days the issues are resolved with great customer service

I realize in Vegas you never buy insurance while playing blackjack. Purchasing the head to toes insurance on an electronic device is VERY smart!

I purchased Geek Squad protection plan about five years ago when I purchased a Toshiba laptop. I got great service then, so I purchased again with my Lenovo laptop.

Haven't used the service yet but I feel much better knowing I'm protected in a bad situation.

Have used Geek squad for help a few times both at home and in store. Found them to be knowledgeable, courteous, and ready to make sure your technical needs are met.

In my opinion everyone should get a protection plan. It covers everything.

In my opinion everyone should get a protection plan. It covers everything.

In my opinion everyone should get a protection plan. It covers everything.

I have used them before. For the most part they are pretty good, but some of the people they send out to the house are rude and unfriendly.

This was purchased to cover my college students new laptop. I hope to not need it, but with classes taking place online wherever my student wants to go, I'd rather be protected.

Insurance.. need it so you don't go broke with repairs, but always unsatisfying and a hassle to use, and adds significantly to the cost of any purchase.

This was a great add-on to have since the reason I needed a new laptop was because something spilled on my old one. I luckily hadn't had to use it but like the added protections

geek squad offers a great liability insurance here! w the uncertainty of day to day accidents, its great to know that they offer piece of mind protection for our electronics

The agents at Geek Squad are very helpful, with my answers, that was the reason to buy my protection plan, I trust them with my purchase, and I'm happy with my decision.

I'm excited to have this, especially for those of us that are computer illiterature

You can never go wrong with Geek Squad assistance. Especially with all that could go wrong with technology nowadays. This was provided along with the gift of a new computer.