Customer Ratings & Reviews

I always get geek squad - I have teenagers. It has been a lifesaver more than once

I would highly recommend their protection plans! They are very prompt and helpful at making any repairs or suggestions as to what you need to do to better your equipment.

Great purchase i highly recommend Best Buy great staff

Really. Good. Product. Easy. To. Use. Good. For. The. Prize.

Great investment. I carry my laptop with me 7 days a week so things happen! Getting my laptop repaired or replaced within 2 years in a great ease of mind.

Like an insurance policy...haven't needed to call but great customer service at my fingertips makes thing much less stressful!

Always good to have extra protection. Never know what kids might do next to your expensive device

Great plan definitely the best one in town especially for the price

It’s good I highly recommend getting it if you have the opportunity

Great too have just in case you need to replace a item.

I am hoping I will not have to use the warranty service but this was for a college student laptop that I know will get knocked around at some point.

I purchased this protection plan based on the reviews I read on the laptop I recently purchased. I only gave 4 stars because I like the idea of what they’re selling & the protection but, I haven’t had to use it yet. If there’s ever an issue, I’ll be certain to share my experience.

I love Geek Squad, they fix anything. I have had to fix my pc three times, they fixed everything.

Great customer service and upheld the warranty with no issue.

The warranty was a good to have in case you needed it. We ended up not using the warrant but it was good to know we had it. Always good to have a back up warranty.

Haven’t had to utilize on this product but have had to use the Geek Squad with other products in the past, which proved to be very valuable to me as a consumer.

We have purchased Geek Squad Protection on all of our electronics & appliances from Best Buy. They make it easy if something goes wrong.

Guy who helped us was really nice and knew what he was talking about. Very very helpful.

Bought to cover my Lenovo Chromebook. Haven't had to use the protection but it's nice knowing I'm covered if anything should happen. Small price to pay for peace of mind.

I've not had to use geek squad for any purchases but glad I got the protection.