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Customer reviews

Rating 4.6 out of 5 stars with 11883 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 11,883 reviews
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use this yet, but it's been a great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best follow up care around and well worth the investment in making sure your product is working at it’s best level of efficiency!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always great help with all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get yourself the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You got to get that warranty if you want to protect those devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is a must have for all your products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend purchasing the extended warranty with a laptop purchase. Even if we never need the service, you are eligible for one battery replacement which makes the cost of the warranty worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection that i can just take to the store when i need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didnt use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is good but havent used it yet. I forgot I had this and had to pay another company to fix a virus. Wish I had gone through Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works when I need it. Have never had a problem when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to make use of the service (thankfully); but knwoing I have support and knowing that they are usually competent (from previous experience) is simply excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe then sorry , gives you peace of mind for worst case scenarios.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support and assistance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek agents have always been very professional and well trained in all aspects of computer usage and technical issues and solutions to problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection is the best product insurance I’ve heard of. I was very hesitant to buy a $1,000 laptop before I knew about this. Awesome deal and awesome coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad Protection for your EASE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very simple, let the Geek Squad handle any issues you may or may not come across. Kids spill on your new purchase? Call the squad, they will get it taken care of!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    downloaded my software on computer - not available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad downloaded my software for my new computer quickly and perfectly. Unfortunately they are unavailable now due to virus, I'm hoping they extend my annual membership!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for connecting with us on this. We're glad that you've had great experiences so far! We wish we could help you out right now! Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 so we can find out a way to assist currently.

  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I had this when my new Dell laptop died after only having it three months and had to replace it with an HP. No questions asked, replaced it immediately.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The package was way too good to not purchase for protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great in helping with issues and servicing when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this for my work laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My work paid for my laptop, but they don’t cover repairs. I figured I should get this accidental protection since geek squad always does a good job covering my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the insurance. Best Buy is so helpful with jt

    I would recommend this to a friend