Customer Ratings & Reviews

Considering I got this since the reason I replaced the previous computer was a staff member who spilled water all over the keyboard....this is worth the peace of mind.

A relief to have this as a back up for the first year.

Costly but worth the extra $$$s for protection plan. My kids has destroyed 3 laptops so this is no brainer for me.

Expensive long term coverage. Do your own cost benefit analysis. Useful for nontechnical savvy user, who tend to abuse hardware. Hardware only. And didn't carry over unused years when laptop wasn't repaira6.

Ease of use. Good battery life. Affordable for basic use and very fast. Better quality than expected

The coverage is invaluable if it's a portable item.

Hoping that I never need this service, but I bought it when I purchased 2 new laptops for my grandkids, Fingers crossed but you know accidents happen...

The agents walk me through my laptop to eradicate some spyware and virus that had gotten on the laptop. The Geek Squad is "dope" (that means they were great)!!

This is great to have just in case something happens to your laptop computer TV or whatever you have they're great

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Always get Geek Squad Protection. It pays for itself, and you won’t regret it. Yes, sometimes you won’t need it, but the times you do, you’ll be very grateful!

Good service offered by the geek squad representative, though helpline service can be improved

I appreciate the effort that Geek Squad/ Best Buy provide at request.

I was glad i made the investment. 7 months i needed to replace my cord. i got it in about a week at no additional charge.

I have not had to use yet, but security of having it is good. Pretty inexpensive compared to other plans at other stores.

Excellent help with a computer issue I was having with my PC

I like this protection plan.This protection plan support helped me to repair my laptop screen and the specialist did it very well and and absolutely free.I am very pleased.

We've been using the Geek squad a few years now. It's a great team, they've fixed any issues & made recommendations on our purchases. I strongly suggest when purchasing products to sign up with the Geek Squad

Haven't had to use it yet but, my granddaughter does like to touch it when I forget to put it up. I know that it is something I may need in the future.

Love the option to protect my purchase! After losing a laptop in a fall off the side of the bed I am always willing to buy a plan when buying new! Thankful for good options and prices to accomplish this!