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Customer reviews

Rating 4.6 out of 5 stars with 11883 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 11,883 reviews
  • Rated 5 out of 5 stars

    One year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting in case you still water or drop your laptop or damage your laptop anyway you can get a replacement or get it fixxed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I purchased this warranty. I have peace of mind should and animal or a child accidentally does something to it, I know it’s covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the geek squad service when its available. They are knowledgeable and if i need their help they make it easy to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a nice time at Best Buy at your place. Very very nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice package protection with extra benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice package protection with extra benefits. Bang for the buck!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was definitely a great purchase. I recommended it 10/10.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use the warranty on but will if the mouse does not stop moving on its own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpme

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this assistance a lot. Always get great service. Have not had any problems. They are very knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this service, but its a great thing to have protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it but I would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the geek squad on almost every piece of electronics we have purchased and they have done a great job. Great service totally worth the money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the geek squad on almost every piece of electronics we have purchased and they have done a great job. Great service totally worth the money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get geek squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the geek squad on almost every piece of electronics we have purchased and they have done a great job. Great service totally worth the money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given that it is always possible for an accident to happen, why take a chance on having something happen to one’s expensive computer. Buy the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad came in and helped us set everything up and connect everything just how I wanted! Very polite too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sevice was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter broke screen on her laptop while at college. Brought it in for repair and it was returned in brand new condition.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this story with us! We're so glad that everything went well and hope the laptop's working great. If you have any questions or concerns, please let us know!

  • Rated 5 out of 5 stars

    Good value warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in clutch after my brother broke the computer i bought him as a gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been very helpful each time I have purchased this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job no complaints quick & efficient & very knowledgeable even disposed Of the Box I’ll be sure to have them to install my Next TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year accident

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth getting the 3 year accident protection. Have a teenager and well things happens. Always ready for anything.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for sharing this with us! We definitely agree that it's important to protect your investments just in case. Hopefully nothing happens, but we'll be here if you need us!