Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11883 reviews
(11,883 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Love
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not tech savvy but with the help from the geek squad I can maneuver through almost anything and when I can’t they are there to take over. Well worth the money
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great backup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always purchase extended warranty. If you ever need it , it pays for itself. Great Geek Squad.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good quality for the price
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast good for working. Only issues have been wishing the camera was better quality and it needs more internal storage
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.thanks Best Buy for having this plan available. Haven’t had to use it but I wish I would have had it all my old router.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad helped me with my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helped me with many of the problems without issues
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Havent needed to use yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t needed to use it yet thank goodness! Im sure it'll be great
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best ever free maintenance on the computer for an entire year. You can’t beat this.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
SpoiledMa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE MY NEW NEW LAPTOP TREATED MYSELF FOR ONE!!!!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A Must Have for Ipad owners
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great because it was very helpful when my Daughter broke hers and instead of being out the total cost i only had to pay $49 for the repair.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Computer died
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must have for any electronic. My computer died and I received a new one. I must have received a defected one that wasn’t caught before leaving the manufacturer.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this paln and buy it for all my electronics.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
2-Year Accidental Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used this for the product I’ve bought but I’ve used this service with other product and they have been great. Thanks geek squad.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Best protection plan only at Best Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a no hassle protection plan since we have started buying at Best Buy. If you do need to use it then expect great customer service, fast turn around time, and overall complete satisfaction.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Smart to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad protection is sooo good to have, especially if you don't have time to deal with problems from your laptop. You can literally walk in and have your stuff fixed within hours of dropping it off.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Such a great back up when things break!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always works great! Customer service always has no issue with broken items! Thank you!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like having the knowledge that when something goes wrong with any of my electronics, I have a quick and reasonably priced was of getting them fixed.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used this for the product I’ve bought but I’ve used this service with other product and they have been great. Thanks geek squad.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection is a must
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always a great idea to have protection on devices and geeksquad makes it easy if anything happens
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
It’s a warranty
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy in store warranties from Best Buy. If they can’t fix the product, they find you an equivalent one to replace it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for sharing this with us! I am the same way and purchase every protection plan I can to have the piece of mind. I love that it really simplifies the situation. If you have any questions, please feel free to reach out to us!
Rated 5 out of 5 stars
Worth the investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect addition to my Microsoft surface pro. Worth the investment to upgrade and get the geek squad coverage in case anything goes wrong. Highly recommended.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend


