Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11883 reviews
(11,883 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
GeekSquad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3 year geek squad is the perfect amount of time, so after it is not protected you can purchase a new device. Covers pretty much everything!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
me
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing people to work on your items dont cost you anything
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks so much for your nice comment! We appreciate the kind words and look forward to seeing you again soon!
Rated 5 out of 5 stars
Great service!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The money I paid for 3 year accidental protection really worth it! Having a 4 year old at home, who loves to play with my devises, my computer and the information contained will be safe.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Brings peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowing our purchases are backed by this protection plan brings so much peace of mind. Highly recommend.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Accidental Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.these plans are why I love best buy. I have always been helped very nicely whenever I go into best buy for help and also the on line help.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laptop issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came in handy when my laptop wasn't charging. Made an appointment and it went smooth
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good to purchase this. I'm not that computer savy so I definitely needed this. Especially since something accidentally happened by the kiddos.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Happy customer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My laptop crashed and the agents fixed it. I'm so blessed.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protected my Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a loptop purchase. The motherboard fried after the manufacturing warranty. Thankfully I purchased this and it was covered!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad protection Lit!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel 100% better having this extra protection! Best Buy definitely is looking out for their customers and making things affordable!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Helpful but expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great extra warranty/protection for electronic devices as covers accidental drops, spills etc, but expensive. Only worth it if device is more expensive to repair or replace than the cost of protection plan.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
geek squad protection is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I HAVEN'T USED IT YET. FROM PAST EXPERIENCE THE 2 YEAR ACCIDENTAL GEEK SQUAD PROTECTION IS A GOOD THING TO HAVE
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
True value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a computer geek. I have used this service about 40 times. This is a better investment than my 401k.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Estan. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Geek Squad--Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't be w/o Geek squad! Great because of the availability and knowledge they have. I always have them install everything when I buy a laptop.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They know they’re work well. Always helpful and I have used them every other month for answers to my laptops
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Cheryl. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!
Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad does a great job in a timely efficient manner the very organized and can tell you everything you need to know whether it be good or bad!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek gang
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm going on my way to get the boys and then I'm going to get
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They made it easy to purchase but I have not had need to use it yet,
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Amazing job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents geek squad remote support helped me a lot they also came and mounted my tv they also helped me with all my devices amazing work they did great job
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although I didn't use my whole two years for a laptop I bought I was able to get another instead and had to pay what was left which was kind of cool. It was like an upgrade basically.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend


