Customer Ratings & Reviews

I always purchase Best Buys Geek Squad Protection on my Higher Priced Purchases. I like the Peace of Mind that it gives me if something goes wrong.

Best service ever! Needed a repair and even with Covid and the long wait times, I was able to get assistance with my computer repair.

For peace of mind, I needed to buy this protection plan. Calling in is great and the people who answer the phones are very helpful.

I've experienced a screen going out on my previous laptop. Good thing I had insurance protection. It didn't cost me a thing to fix. I would never go without insurance protection on my laptop.

The agents helped with everything so called me back and I told them that they would have to move to the house to rent it to get the car back and they

I really like the Microsoft surface platform. Although the HDMI is a little flaky on our overall it's a very good machine.

It’s always a struggle of whether or not to buy a warranty! When I do, I’m glad I did. When I don’t, I’m sorry!

Motherboard in my laptop died after four months. Dropped it off at my local BB, was shipped to repair center, and I had it back in my hands within a week.

I purchased the geek squad warranty on my computer for piece of mind.

Best buy has the best warranties in the market. Customer service is friendly and no hassle to use it. I always get the warranty

Highly recommend! Repairs have been covered, and fixed quickly

Buying protection of products is something I only do with best BUY. go for it

Excellent option especially for people with arthritis like myself. Pain improved and it is much more comfortable

Super fast and efficient service, i got problems last month of finish the guarantee and they still respond to the 100%

Have t needed to use this service yet but it’s great knowing it’s available when I need to.

Must have if you have teenagers who are a little questionable of care towards devices and usage.

I just got the one year protection plan, but now I feel like I should have gotten the three year plan. Just so my computer could be protected.

I played on it every week and surfed the internet for stuff

I purchased a new laptop for my granddaughter for college and consider this extra protection a must! So glad it is available.

The best choice for portable laptops, once you drop them it’s to late, last one I dropped was junk, no way to recover data and out the laptop.