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Customer reviews

Rating 4.6 out of 5 stars with 11884 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 11,884 reviews
  • Rated 5 out of 5 stars

    Electronic. Warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to have a protection plan because now these days electronics have issues that could cost the same amount for a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always great to get Geek squad protection on purchase. Especially since if the price is as good as I got fo my computer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    no warranty for me

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guess the sales person lied ( big shock). bought the 4 year and brought in laptop because the speakers stopped working they need to ship it out it will take three weeks. will not ship back to my kid at school after repairs asked to just refund me for the protection plan and ill keep the laptop

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is great when you are sending a laptop off to college with your student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extensive computer work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son computer needed extensive work. The geek squad repaired everything and it’s like a brand new computer! Great customer service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used it before on prior computers and definitely worth the cost if having to repair a time or 2 during (which I did).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it so far but I’m glad to have the peace of mind that it’s there for the next 36 months on my Dell Laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always geek squad saves my electronics. Everyone should get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope to never use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use it for repair or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the buy, it covers alot and geek squad can fix alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it says. Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says. Good product. If something is broken they repair or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Software upload

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is with ease. Uploading needed software with Geek Squad is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a black Friday purchase which was priced very well amd good quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your Best Laptop Friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is an absolute MUST! When you get stuck on your laptop, they are there to help you quickly and efficiently!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t go without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had no idea that we would need this protection within 2 weeks from the purchase of my daughters laptop but we did! Thank goodness for the store rep who suggested this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me out numerous times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe every apple owner should have this because you never know, always get this for my products

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Alex. Thanks for sharing this with us! We completely agree that it's important to protect your investments. If you have any further questions or concerns, please let us know!

  • Rated 5 out of 5 stars

    It's worth it. I'd recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the warranty service. It's easy to use and they've always comeb through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is an excellent way to protect your investment. I have used this many of times. If they cannot repair the device they will replace it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get one on a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Just had my 1.5 year old laptop replaced under this same plan very easy and simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get one with your laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Just had my 1.5 year old laptop replaced under this same plan very easy and simple

    I would recommend this to a friend