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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11957 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 232 Showing 4,621-4,640 of 11,957 reviews
  • Rated 5 out of 5 stars

    We buy a HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Everything was so easy my son love it ….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSURANCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With some insurance for electronics, this is a great service worth taking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Usually worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with their protection plan. Always quick, easy, and painless replacements when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Usually a great investment for pricey electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with their protection plan. Always quick, easy, and painless replacements when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek computer warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the geek squad warranty on my computer for piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend! Repairs have been covered, and fixed quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They took care of me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I needed to use the warranty Best Buy stood by me and took care of me. What else could ya want.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're happy that we could help you out. If you have any questions, feel free to reach out!

  • Rated 5 out of 5 stars

    Get Geek Squad - always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new technology does not break very often but when it does it can be a huge inconvenience and expense. Geek Squad is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good to be covered just in case something goes wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this along with a new laptop for my dad, and the peace of mind this provides is definitely worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another timely purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well needed purchase. 1st year College student Learning things on his own. Not the most gentile with Appliences. Once again a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the warranty yet. So far, I have very good experiences with bestbuy customer services, technicians, and representatives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for this guy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy protection program is the absolute best around! Never a hassle, just fixed right the first time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection! Just when you don't think you need it, you need it! Then you forget you have it, and they remind you that you have it and everything's covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastac plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection! Just when you don't think you need it, you need it! Then you forget you have it, and they remind you that you have it and everything's covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection! Just when you don't think you need it, you need it! Then you forget you have it, and they remind you that you have it and everything's covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the perfect piece of equipment. Works great, priced right, great customer service from the manufacturer if needed. AAA+++!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent remotely helped me with problem on my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick professionals service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a wonderful protection plan, anytime ive gad an issue with anything under this plan, they've fixed it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to have in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in the event something goes wrong. Thankful that I haven't had to use it yet but all experiences in the past with this service have been amazing! Quick, complete and professional.

    I would recommend this to a friend