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Customer reviews

Rating 4.6 out of 5 stars with 11891 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 265 Showing 5,281-5,300 of 11,891 reviews
  • Rated 5 out of 5 stars

    Technical support is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to call 3 times and all personnel I dealt with courteous and polite. They had me fixed in such a short time.. Much more knowledgeable than I am.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this service so far but feel safe knowing I have it wil renew it when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection plan. No hastles. I buy these with every major purchase I make at Best Buy.Peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is critical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is critical. I would never purchase anything without getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are great. Just knowing you have that added protection is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a recommended idea to purchase protection width any item. It is a good plan for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love geek squad, they are very helpful and always answers our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money knowing that I’ll be able to have my computer fixed without issue for the next two years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protects!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1-Year Accidental Geek Squad Protection is good. I trust them. It is a very comfortable. I like to have a protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service very helpful great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty will be good to use if needed. Hopefully I do not have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving the option, I would always consider a one year insurance plan. Life happens and Geek Squad has you covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has me covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad the Geek Squad has me covered! Never know when I need them, so glad I have them when I do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t be left hanging when accidents happen. Love the support I get from Geek squad.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 4 out of 5 stars

    Always add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan. Potential to save money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of transaction. Great customer service very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help with technology.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the geek squad service because I’m not a geek and often need help fixing things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have when making an electrical purchase since it covers so many things!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use the accidental Geek Squad protection, but I'm glad I have it in case clutzy-ness happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommen everyone to use the Geek squad because it’s really helpful for your devices in case of accident

    I would recommend this to a friend