Customer Ratings & Reviews

It’s the best and it comes in handy when your electronic breaks

Good value for the money. This is a very good service.

I would recommend to have protection. Just in case. They will have you covered.

Products are more complicated than ever. Not much is repaired. Replacement more likely. Get protected.

I have never had to use this but historically the items usually go bad after the contract expires. Sometimes waste of $$$$$.

Great insurance have used it before and never have a problem with them

It is nice to know my product is protected by buying the protection agreement. Geek squad is very reliable

Love the Geek Squad accidental protection. Save me money in the long run. Highly recommend.

havent used it yet but Im crossing my fingers. definitely the best coverage for the cost

Nothing beats having peace of mind with your property. Accidents happen and they jump right in and help. Great price too!

Hopefully I will not need it, but reasonably priced. I have a ‘15 version with a power cord that died on me.

Love this protection. Havnt had to use this one yet. But for the price of what it covers. Well worth it

The agents were able to walk me through step by step over the phone without having to make a trip to store. Patient and kind

The 3yr. Geek squad protection plan keeps your laptop safe and protected. It is good to have peace of mind knowing that you have extra coverage.

They have assisted me many times with no issues regarding my laptop.

I purchased this when I purchased my laptop thinking I was covered if I needed assistance with anything. Boy was I wrong. I purchased dual screens to connect to the laptop and kept getting a "no power" message. I took the dual monitors and the laptop in to get assistance just to make sure it wasn't the laptop which I JUST purchased from them and was told I had to pay $40.00 for them to help me. Long story short, I was told that what I paid for only covered things such as the laptop not working, damaged etc. and even then, if it had to be sent out, it could take weeks to get it back. The technician still tried to help but his attitude said he didn't want to. Then he suggested that I purchase a power block with at least 40 watts, I purchased a power block at 60 watts and still have no resolution. I'm considering cancelling, it's just not worth it if I can't get simple assistance.

Great service for coverage. This is a must-have service! Make sure to not pass this service by.great

I have taken another device with them before and are very knowledgeable.

It’s best to have the protection on your laptop. If something happens, at least I will be protected.

This was probably the best purchase I've ever made because I'm clumsy and always accidentally break things.