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Customer reviews

Rating 4.6 out of 5 stars with 11892 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 280 Showing 5,581-5,600 of 11,892 reviews
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I never have had to use this service I am also glad I have it though just in cast something did happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the comfort knowing that this support system is in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    flesh and bones... not just a voice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad in the past, and they are well worth the price. It is much more reassuring to have someone you can look at, while you talk to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life savers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a blessing! Especially when it comes to someone like myself who has tons of questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very helpful with their knowledge of my device when I had a problem. Very patient. Must have for any products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guaranteed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this guarantee, you are safe, especially if you have a child,, I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with Geek Squad Protection Plan! Would purchase it everytime. Reliable protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps me sleep better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me this is a no Brainer, laptop for my 15 year old. No matter how careful he is, something always breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful for Insurance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for the insurance when my laptop stop working. The employees were honest and fast in getting my laptop back to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always good to have this source for questions

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always renew this option as invariably I have a question or concern. this time, they successfully installed webroot for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it but it’s worth having, you never know when you will need to use it. Better safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A warranty is always on my must do list when I purchase anything and the best warranties are from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my daughters laptop. She’s a kid. Kids don’t plan for accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i think its good?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good i think i have not got to use it yet but hopefully its not something scammy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I never got to use, but the benefits it comes with were great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and Absolute Need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and Absolute Need. Bought a laptop for my middle schooler and needed this just in case she had an accident.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful and just right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and just right term for newly-purchased electronics. Highly recommend the one-year option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed this yet but am happy to be covered in the event of an emergency. Thanks in advance Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as back up Olán just in case great peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reason for buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason i bought a peotection plan was the reason i bought a new laotop. I broke the old laptop ( actually my dog did) and i did not have protection plan.

    I would recommend this to a friend