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Customer reviews

Rating 4.6 out of 5 stars with 11893 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 281 Showing 5,601-5,620 of 11,892 reviews
  • Rated 5 out of 5 stars

    repaired my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is worth its weight in gold . Helped with over the phone service and in store help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great and hopefully I do not have to use it but I know they will have my back if I need to use them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy's protection plans have always been something worth investing in. Great service and peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful warranty for the laptop due to the accidental damage part of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has shown to be knowledgeable in resolving issues with devices and repairing and/or providing information in a reasonable amount of time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is always good to have if you need it. We purchased it in case my son breaks his laptop. Hopefully we don’t have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get it for Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I buy electronics from Best Buy I always get the added protection plan. It usually covers everything I need it to and gives me an extra assurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any issues yet but made the purchase just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend purchasing this as a warranty for any electronic devices.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Like why not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great how it secures you, like an insurance. After my laptop was stolen i was refunded the months i didn’t use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very useful, hassle free. I highly recommend for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won’t go without Geeksquad based on the coverage and all the electronics I have in my household that it covers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful to have peace of mind when purchasing an electronic product at BestBuy with Geek Squad protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Probably good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's good... i bought it for if I'll need it. I felt with geek squad in the past and it was a good experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Respectful clerks! They pretty much helped me with everything

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure to purchase the Geek Squad with any of my Best Buy purchases. The service is always good and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have insurance. If anything happens I’m okay to take it back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When stuff breaks...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you have kids and dogs this is a life saver. Have already used it because our dog ate through our cable. This came in handy to get it fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get these protection plans for large purchases. Sometimes they pay off, but all the time they give me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the accidental protection for a peace of mind and I'm so happy that I did!

    I would recommend this to a friend