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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11957 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 308 Showing 6,141-6,160 of 11,957 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan has saved me many times and its worth every pennie!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan has saved me many times and its worth every pennie!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan has saved me many times and its worth every pennie!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan has saved me many times and its worth every pennie!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love this plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan has saved me many times and its worth every pennie!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Protection feels great to know there if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got geek squad protection my protection just got easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just knowing I have a protection plan makes me feel at ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty protection and when I need to take or call for repair, they are very knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental plan is a great plan to have I am completely satisfied with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it! It’s worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some things I don’t! But for the important things, for most things I do! Because they are worth protecting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection plans!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some things I don’t! But for the important things, for most things I do! Because they are worth protecting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and quic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with Geek Squad so I had to make sure my items are protected.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    avoid this Asus Q 524 auk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally expecting better than average quality from Asus, it seems laptops are the exception. As a previous owner of a fairly large computer company I sold many Asus products and they sold for a premium due to the quality in workmanship and manufacture consistency. This open box Asus Q524auk has been constant problems from the moment I took it out of the box. All ports on the left side never have worked- 2 USB, Card reader, audio. The so called USB type C is just a USB 3.0 in type C port shape. Also it is a poor design and absolutely will not hold a USB type-c connector. Of the 2 USB 3.0 ports on the Right side, only one maintans a sustaned connection and runs at full 3.0 speeds. The other 3.0 port power cycles every 3-6 min and rarely connects at 3.0 speeds. The backlit keyboard has gotten dimmer and dimmer to where 75% of the keys are hardly illuminated. The BIOS resets to factory default about every 4th time it gets restarted. On mine (open box) the bottom panel fell off right away and three ribbon cables and two pieces of broken cable connectors that had been soldered to the Motherboard fell out, as well.only one screw was holding the battery in place. I bought it in January 2018 and as of March, it had quit working completely.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good.....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent service no hasel no problem at no time!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For that extra help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta get a good product protection plan when you get something expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the service yet. Sure wish it was purchased on our first laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For real, buy the protection always, don't skimp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the warranty. Dont be cheap, it is always well worth the protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don't need them very often but they get the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if I don't make an appointment they are very helpful. Everyone who works Geek Squad are very knowledgable

    I would recommend this to a friend