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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11957 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 320 Showing 6,381-6,400 of 11,957 reviews
  • Rated 4 out of 5 stars

    Live saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop keyboard stop working so I bring it in for repair. I’m surprised that I got it back very quick.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.

  • Rated 5 out of 5 stars

    Love i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This totally gives me peace of mind knowing that my laptop is safe from any accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must have when you buy open box with protection for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've never had to use our accident insurance coverage, but we do think it's important to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Investment protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your investment. The warranty and coverage is always great along with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having trouble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for my daughter. And her dog at her charger. I am having a very hard time finding a replacement one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product and I really enjoyed it very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy's Geek Squad protection plans. I will not purchase anything without getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy's Geek Squad protection plans. I will not purchase anything without getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, I had a little water damage and they fixed it fast. Simple Process. I love the GEEK SQUAD!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is something you should always pay for. They help out amazingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect your investments.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just makes sense. I'd never buy a laptop without protection. Always protect your investments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect your investments.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just makes sense. I'd never buy a laptop without protection. Always protect your investments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and support. They are dependable. Good customer service. Stand behind their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and support. They are dependable. Good customer service. Stand behind their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You gotta have this when it comes to laptops !!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I checked this laptop out very thoroughly before I bought it. It does everything I need it to do. I am happy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly and they were able to answer all of the questions I had regarding my laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. These guys make things work. I did not realize how much it would help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for laptops, dont be surprised when they crash on you and this covers almost anything.

    I would recommend this to a friend