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Customer reviews

Rating 4.6 out of 5 stars with 11894 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 323 Showing 6,441-6,460 of 11,894 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've never had to use our accident insurance coverage, but we do think it's important to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With so high price it’s necessarily have Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives great peace of mind. Never had to use but the team was always friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection plan you never know when you will need it and They stand behind their protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good warranty for my laptop , just bring to the store than them will repair it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service 100%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used yet, but i can say all customer service provided is top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never know about life mishaps. 3 year warranty for a great price. Worry Free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adgents are very helpful. Will set up your computer software for you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    expensive but useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad protection is expensive. However, they do honor the protection and are willing to replace the broken device if they cannot fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and support. They are dependable. Good customer service. Stand behind their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and support. They are dependable. Good customer service. Stand behind their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get extra protection on devices, to insure long lasting the life of the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents talked me through getting my computer to turn on and also helped with other problems that i had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect your investments.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just makes sense. I'd never buy a laptop without protection. Always protect your investments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect your investments.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just makes sense. I'd never buy a laptop without protection. Always protect your investments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awsome for people who are clumsy and have animals that are in your space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    H

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have it. You never know when something is goin to happen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Live saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop keyboard stop working so I bring it in for repair. I’m surprised that I got it back very quick.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.

  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always get the extended protection, and it has come in handy a few times with hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't Say Enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is the BEST! Easy to use if needed, fast service, quality work and replacements. Great customer service all around!

    I would recommend this to a friend