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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11901 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 325 Showing 6,481-6,500 of 11,901 reviews
  • Rated 5 out of 5 stars

    Protect Your Investments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an essential buy for anyone who wants to protect their computers. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very please with the customer service via chat. Once my questions were answered I went to the store and purchased the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No headaches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a lot of the headaches out of service problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Nice employees and super helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowledgeable agents that will help you. They know pretty much anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are courteous and very helpful. I always purchase this on my electronic items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need for laptop ..................... ....................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Store protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use, but nice knowing it is available when needed

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Bucky. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Worth the protection and a great plan to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the Geek Squad three year protection plan. It is excellent. Worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lucky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what I got for this? Oh nothing has happened yet, knock on wood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, I had a little water damage and they fixed it fast. Simple Process. I love the GEEK SQUAD!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 3 year geek squad protection plan I always buy best by protection best thing to do when something goes wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad agent was well-qualified and extremely knowledged in fixing my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I hope I don't have to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service yet. But I know it is going to be worth it in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always provide great service and warranty. I recommend getting the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase of the replacement plan if something happens to my items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    comluter support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i ways purchase Geek squad because they always handle my tech. ques and/ or issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly and they were able to answer all of the questions I had regarding my laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must-have purchase for any electronic items.

    I would recommend this to a friend