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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11958 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 366 Showing 7,301-7,320 of 11,958 reviews
  • Rated 5 out of 5 stars

    Geek squad and start my Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient excellent product I’m glad I brought this I recommend it to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team was amazing and well informed. Thank you for a great shopping experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great having an accidental insurance to cover our needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This option buys peace of mind for this machine and the others in the household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good perfect Amazing coffee best Nice nice nuce xoffe nice coffee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    luckily i haven't had many issues, but they have been great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An absolute + to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive laptops do require for your security please take this as an important thing when purchasing Electronics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always amazing at walking you through what us going on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a good purchase in case of accidental breakage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind that I have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my last lap top and messed up mu usb ports. If I had this protection I could have gotten it repaired.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Highway robbery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a zero star. So this protection will not cover issues related to inaccessible BIOS. I have a 3month old faulty ASUS laptop that would only display the logo on power up and this plan does not cover that. Geek squad claims its a software issue and requires $100 to diagnose the issue and potentially another $250 payment to fix whatever they find. Buy this plan at your own risk!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    None Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    None better for peace of mind. Best Buy always delivers on their warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are like extended family.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not the most tech savvy so the Geek Squad has been invaluable over a number of years with great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YEAH GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS USE GEEK SQUAD THEY FOREVER WILL NOT FAIL ANYONE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I havent used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the service just yet but I'm glad to have the security of knowing it's there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the price. Perfect for my son (age 7)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Stars if they included setting up the devices for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great would definitely recommend to anyone looking for good protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Save me from myself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it yet and hope not to, but it's good to know I have it. Just in case. I can be accident prone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Geek Squad plan with my smart tv and the service was great. I highly recommend it for all electronics.

    I would recommend this to a friend