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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11958 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 376 Showing 7,501-7,520 of 11,958 reviews
  • Rated 5 out of 5 stars

    Geek squad is always the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always the best. The fastest. The most knowledgeable and easiest to deal with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is a no brainer. Don’t leave the store without it. It’s a money saver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great when we called to get help to set up our new laptop. Great service.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Worth The Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this when I purchased my laptop thinking I was covered if I needed assistance with anything. Boy was I wrong. I purchased dual screens to connect to the laptop and kept getting a "no power" message. I took the dual monitors and the laptop in to get assistance just to make sure it wasn't the laptop which I JUST purchased from them and was told I had to pay $40.00 for them to help me. Long story short, I was told that what I paid for only covered things such as the laptop not working, damaged etc. and even then, if it had to be sent out, it could take weeks to get it back. The technician still tried to help but his attitude said he didn't want to. Then he suggested that I purchase a power block with at least 40 watts, I purchased a power block at 60 watts and still have no resolution. I'm considering cancelling, it's just not worth it if I can't get simple assistance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lapto coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On big purchases like this always get protection great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service they always have good customer service very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m giving 5 stars for now but so far I’ve had no problems with Geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks of this i dont loose money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best product out there nice for the price The best guarantee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service to date, but glad I have it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proctection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this its the best thing u can do and get warranty for all your laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what they said about the services, will definitely recommending to everyone that needs the best service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is something that is needed. I never buy these things with out them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is something that is needed. I never buy these things with out them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is something that is needed. I never buy these things with out them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is something that is needed. I never buy these things with out them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is something that is needed. I never buy these things with out them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is something that is needed. I never buy these things with out them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for a college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for a college student. It is a peace of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    average service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service for protection, but long wait time for certain items. some don’t know what knowledge they need for assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a decent price. Always good to have.

    I would recommend this to a friend