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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11907 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 387 Showing 7,721-7,740 of 11,907 reviews
  • Rated 5 out of 5 stars

    I like the added cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase geek squad for my electronics i like knowing i have added coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I have this, it gives peace of mind if something happens accidentally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has my pc covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has my pc covered. They are a must to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the price! Dont skimp on protecting your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the expense to provide guaranteed quality services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is expensive but the protection and replacement it offers seems very worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service.. Good to have it........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect and I love it so thank you Best Buy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a bit of a klutz so I always buy extra coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas 2021

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Coverage In Case Of An Accident For My Granddaughter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helps with my son's work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased geek squad, incase if we get a virus or anything foes wrong we are secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop startup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service, it's definitely worth it, highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always been taken care of

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get it on everything price is high but worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect peace of mind if anything we’re to happen to the laptop.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    GeekSquad was a disappointment, 3rd time a charm?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy is the go to place to buy electronics. I always get the protection plans from BestBuy. Life happens and it is always nice to GS for those unfortunate electronic mishaps. BestBuy protection plans are worth the extra money. BUT GeekSquad failed me this time. I took my 6 month old chromebook in for a cracked screen. And the results were very unsatisfying. Easy to setup appointment and fast service vice taking it in. GS sent the chromebook out for repair. About 2 weeks later I received a call that the chrome back was back in the store. But the monitor/screen would not display anything. The GS team member stated he could only see when connected to an external display. I was given a choice to send it back again for repair or get a refund to purchase another Chromebook. The exact same Chromebook is now $200 more than when I purchased mine. So send back for repair again was really only choice. A other week later I get a call the Chromebook is back and ready to be picked up. The GS team member turns on the Chromebook and the display works, success. BUT I take it home give it to my daughter who uses it for school. She opens it and starts checking it out and then asks why her touch screen doesn't work anymore. What? And then she points out that the rubber pieces that sit on the table top are missing. The Chromebook was sent two times for repair. Now I have to take it back to the store, and see what they can do for me now. Luckily the school year is almost over, and she can stop borrowing a chromebook daily from the front office of her school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is wonderful/helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is always worth having insurance. I feel assured having the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will not have to use this. Like that it included accidental damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are worth the $!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having geek squad on my side to help no matter what! Great group of people !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy would purchase again.................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to keep your electronics up today and to take care of them

    I would recommend this to a friend