Customer Ratings & Reviews

Took the time to explain all coverages. Great protection! What I need for my laptop!!

I highly Recommend the total tech support.. worth every penny

Worth the money to get the protection. Quick and easy to get the job done!

Overall rating: Excellent recommend Geek Squad service to a friend

Geek Squad protection plan is a must For any electronical device.....

Great to have security of knowing if something goes wrong it taken care of.

Getting the geek squad protection plan is a most. We have had to use it a lot.

Geek squad agents have provided expert service and advice for keeping our devices safe and operating properly

Computer would not power on, not even 1 month out of the box. Have the Extended Warranty, took it back to a "local" (not by my home) BB. They said they have to return it to ASUS, it should be 2-3 weeks. A MONTH later, get the computer back, no charger. Called ASUS. Literally told me, "someone will email you in 4 days". That is UNACCEPTABLE for a 3K laptop ALREADY in for warranty work. On the phone with BB, the FIRST rep tried to help, but she couldn't get the store on the line, AND they don't even sell a compatible charger. Transferred to 2nd rep, told me to do a 3 hour drive back to the store (me thinking: "Are you mad, lady"). Transferred to another rep, can't do anything to help. Transferred to a 4th rep, guy also can't compensate. I'll never buy another ASUS again, and to BB..., I was only buying from you for one and ONE reason alone (Reward Points), now that's not even worth it (after another SILLY issue with a Car Audio Install). You've lost a customer permanently. Just a bunch of BAD... All around..

Almost a necessity in some cases don`t you think?! Nuff said!!!

Varry. good. movi.e would. A must have in a collection

Very professional and great service. This is a must for all equipment.

Hope I do not need this, but it seems like a good value.

The customer sales rep provided outstanding service in answering all the questions I and my family had.

Many skip the support but it is so helpful! Geek Squad helps with everything from setup to errors!

I always get protection when buying anything, And hassle free returns or exchanges

I always get protection when buying anything, And hassle free returns or exchanges

The Geek Squad Protection has saved me time and time again.

Sure glad for protection when Lenovo won’t back their poorly made laptop

I have never had a problem when it comes to using my Geek Squad protection.