Customer Ratings & Reviews

I exchanged my laptop, after one month, because it overheated in sleep mode. Geek Squad was great to get me another at the store that day. They’ve installed my stuff and been there on the phone for me. Love them. Recommend them

Geek squad is the best. Makes me comfortable when my son carries his laptop back-and-forth from his apartment to college. If anything ever happens, no matter what it is with the accidental damage plan. They take care of it. Takes the worry off of having to buy a new one during the plan coverage

Insurance can be costly especially in these trying times. My computer is working great, I like all of what geek squad offers. I just hope that it pays off in the future. Thank God I haven’t had to utilize this insurance so far.

The return time for my laptop replacement for a broken screen was a bit far out at 3 weeks but I was glad I had it when I accidently dropped my new laptop.

My son has a tendency of not taking of his things. I reviewed the extended warranty & I am delighted with the coverage.

Protecting an expensive investment is always key. Geek squad is pretty good at fixing issues though they take a long time and tend to send your item out than fix it in house. If they send it out your best bet is to buy a loaner pc and return it after lol cause man does it take awhile.

Because of this insurance is the reason why I get most of my stuff from Best Buy this insurance is very excellent and no hassles with filing a claim because you take it straight into Best Buy any local Best Buy or any Best Buy you want to go to and they will take care of you

Associates are tremendous and knowledgable to help me find the right product I needed. No worry and no hassle returns... What more can you ask for! Love my Razer Blade RTX 2060, perfect and reliable! Superfast! Plenty of power and great value!

Pretty great protection package, able to cover many issues

love this they are so nice and very helpful and always available

Every time I think that I will not need Geek Squad protection something proves me wrong... It is pretty much a must for me...

I will only buy my electronics through Best buy with Geek Squad protection. It's a super easy process and they are so good at either repairing or replacing items as quickly as possible.

A must have with laptops as with kids at home, there is chance of spilling liquids or dropping the laptop, and accidental damage is covered by Geek Squad.

The protection plan is a must have. Never had any issues when needing something fixed.

Very nice, if they do not get to fixed they give you the credit

I am new to IOS MacBook. It was a small challenge but Apple and Best Buy make it so simple. The transition was easy and the geek squad amamzing.

Great quality i been having this computer for ove 1yr.

I bought this plan for my HP laptop. Just 3 months later my touch screen was damaged beyond repair. The Geek Squad protection plan provided me a gift card in the amount of the purchase price to buy a replacement laptop! Yes, I bought another Protection Plan for my new laptop.

Quick to get an appointment. When I arrive the staff is always helpful a know what they are doing. They alway solve my problems. Excellent service.

Last laptop broke down and I definitely regreted not having any safety for it. This time it was different. Protection is great and always up to date