Customer Ratings & Reviews

It's good to have for peace of mind, especially after our last computer died sooner than it should have. We haven't had to take advantage of the Geek Squad protection, because this computer is still working perfectly ... but we sleep better at night knowing we've got options.

Visiting the Oxford location is alway great. Everyone is very kind an nice. The problem is alway solved when I leave.

Bought this protection plan for a laptop. Chances of me actually needing it is slim, but we have kids so expect the unexpected. Bought it mainly for pixels blowing out, screen cracking, and/or water damage. (Hopefully not a trifecta of all of the above.)

Comes in very handy. Definitely get it, unforeseen circumstances require expert advice.

The Geek Squad does a great job checking and fixing my PC when I have a problem. They log into my PC remotely and work on my PC while I am at home. I can see what they are doing. They have always been helpful, friendly and professional.

Fortunately, I did not have to use the service but after replacing a month-old laptop due to a broken screen and not having the protection, it served as a piece of mind throughout the first year.

Definitely woth it. I usually dont do the warranties, but this time I am so glad I did. Actually had to use it only a few months in.

Was able to get my computer serviced for free! Saved me lots of money

Purchased plan for computer and have not used it yet but I must say that I feel safer just having it after what happened to the last computer we purchased. Have been very happy with Geek Squad protection in the past.

Awesome!!! This is the greatest thing done sliced bread

Ended up returning, but would recommend if you want peace of mind.

I was concerned about some new features on my laptop, and the staff were able to walk me through setup and usage. They helped my rectify a few minor issues with the battery and charging as well. Really knowledgeable.

I always get a protection plan doesn't matter what its for! Ive had this experience with my smart watch they eventually just gave me credit for what i paid and could use on something else

Without geeksquad protection i would not have a laptop right now. I owe it to geeksquad for repairing my laptop after it got damaged.

I only get my computers from best buy so i get the geek squad protection. Im dangerous with electronics. Having 3 year protection is great because its last till i pretty get a new computer

Always happy customer when having to use this back up.

This laptop is small but mighty. Easy setup ans works lije a charm. You won't regret buying it.

Happy with the coverage/service in case we need it! Provides peace of mind.

I love having the peace of mind with the extra protection. Ive had to use it in the past, so glad to have it.

This is a must with kids!! Having my kids doing school from home means they are all over with their devices. As they transition back to school I want his device covered for anything that can happen here or there.