Customer Ratings & Reviews

Always need to have extended support for your new technology purchases and this one is a good one to have.

The greatest computer I have owned wouldn't ask for nothing better

Best warranty on the market. I have it for all my Laptops. I used it few time. NO express cost out of pocket. Had to replace one of my PC, I was given a gift Card for the Full amount of my PC no question ask .

The warranty covers almost everything. They thoroughly explained everything to me and answered all my questions.

Learned the hard way when a one year laptop got black screen of death so on this purchase I took out the plan. Hope to not need it!!

The geek squad have been just a moment away. If I had any issue they answered my question quickly and concisely.

BestBuy accidental protection covers your purchase from that expected moment where the item stop working or damage from an accident. I would recommend this insurance. Save a lot of money when the expected happens

I am so thankful for the extra fl protection for my new computer that is being used for nursing school.

They explained it very kindly and politely. The service is perfect. I will purchase the same service on my next purchase

These guys are always helpful. Make an appointment online and show up in the store when your time is ready. Sometimes they can fix things on the spot other times they have to mail it a way which can take a good week to get back

Got the three year insurance plan because of my travels and bringing my laptop i didn't want to worry about accidents so hopefully it will be easier having it with me.

Always protect your items !! Life happens and unexpected things are always thrown our way

Agents are very helpful both at the store and live chat. They have helped me out on several times. Wait time is very reasonable when calling. Drop off and pick up at store has gone well.

bought some peace of mind for our laptop computer. don't have to worry about someone spilling coffee on it because we can easily get it repaired.

I don’t even know how I’m supposed to review this because I’ve never had to use it

Agent explained with detail, and spoke clearly and understandably. He also answered all of my questions and let us know how we could follow up with the location if I had any other questions or concerns.

Very helpful and very timely response. My laptop wasn't holding charge and the keyboard wasn't working properly.

I haven't had to use this yet but years ago when I did, it was great.

Didn't have to use service yet. And they hadn't called me yet to see if I needed it

I used to never add protection to my expensive purchases, but now with almost every purchase over a certain amount I add it. Including the geek squad protection. I used this so much. And saved huge