Customer Ratings & Reviews

The agents worked through, and explained the new, and improved high quality computer to me, and answered all my questions, so I could understand for future improvements, and work I will be using this computer for.

Can’t wait for my product to arrive so I can enjoy it . It will save me money when I don’t have to run to town to do laundry

I like the service that I paid for. I am able to address my problem and know that I will be able to get the problem solved in the future, is wonderful.

with all the issues I had with my Asus, it was taken care of, though took more repairs to get a replacement I did get one

Perfect to have for accidents! I feel so much better knowing I have geek squad to help in any emergencies.

Always answered promptly and effectively with any concerns when I was building my pc

Amazing for work and school. Love touch screen feature

The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

It's a much needed add on for protection for piece of mind. The price was decent

Always helps when I have a problem I can’t figure out. Super friendly and always fast and helpful

Haven't had to use it yet and hope I don't have to It's a bit pricey though.

I have been very fortunate so far and haven't had to have anyone come out but I di call in for some advice and got a quick and easy fix!

Definitely needed coverage for my Acer Nitro 5 Gaming Laptop. A little bit expensive, but you never know when you need coverage) insurance on an expensive product like I bought. Once again, it comes in handy when needed!

My daughter had the drop protection and had to get her screen replaced at college. This protection plan covered the cost. Be aware that there is a max. value on this plan which I didn’t know when I purchased it.

got this just in case the first year is rough; do not plan on using it but just in case, especially with the cost of the computer - though got it at an amazing sale price $1050; have always had great experience with geek squad and this protection service

I purchase it to keep from being sorry that I didn't. I use it a lot. I just make the appointment, show up at the appointment, and Geek Squad just takes care of it.

This is a great service but it’s hard to get appointment and sometimes they be rude I hate calling because I get people they don’t speak English and they treat you like crap

I got the protecting just in case, I've used it one before and it was easy to have my product fixed. Will buy again specially on the products that might break while in transit from one place to the next.

I would recommend this accidental coverage for any electronical items it covers just about everything The Geek Squad is amazing they can help you pair devices with any issues you may ever have