Customer Ratings & Reviews

The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

Geek squad has always been wonderful and I honestly buy them on just about all my electronics nowadays

I hope I do not have to use this and will update to 5 stars depending on how Geek Squad and Best Buy respond when I activate this protection plan.

I had to use plan on refurbished item right away and it was a fairly process and worth the buy.

Explained in depth about the warranty and helped me not worry about future issues with device

My geek squad protection plan is Awsome to have. I haven’t had to use it as yet but just knowing that I Hav a 3 year warranty is just consoling. Especially knowing if something is to happen I can call on them. What a piece of mind this is. Well worth my money

I got the protecting just in case, I've used it one before and it was easy to have my product fixed. Will buy again specially on the products that might break while in transit from one place to the next.

I would highly recommend this if your purchasing anything expensive. It literally covers anything accidentally and I’m on the clumsy side lol.

Haven't needed it, but thankful I have it! Would definitely purchase again

Like the services they provide very hepful stand behind there warranty

Very good service and helped me with my computer problems quickly

Definitely recommend getting this. Thanks to my Geek Squad protection I was able to get full credit for the laptop I accidentally spilled coffee in. It was almost expired, I decided to get 3 years this time.

I have not needed to use this yet but its a good thing to have.

My daughter had the drop protection and had to get her screen replaced at college. This protection plan covered the cost. Be aware that there is a max. value on this plan which I didn’t know when I purchased it.

Awesome deal and great place to shop for the best deals.

It’s good having peace of mind that I can have service and help with questions or problems.

I buy the geek squad for everything I purchase because accidents happens. Their customer service is great. By great I mean fast and reliable. Also they explain to you how to proceed if there is a problem.

It’s always good to have protection on any valuable item you buy, at the end you’re going to be happy and relieved when something bad happens because they will fix it or replace it for you.

I have gone in to see the Geek Squad probably over 10 times just because technology hates me. Every time they have been so helpful! Even if they aren't able to fix it, they laid out all my options.

LOVE their warranty services! Super convenient and cover pretty much everything anyone could ever worry about