Customer Ratings & Reviews

Keyboard locked up, geek squad service repaired device first time and quickly. Explanation was easy to understand. Great value

We always purchase Geek Squad protection plans, great coverage.

Affordable and great laptop. Long battery hold. light and sleek and have everything you need :)

Of course I have to buy the warranty no one is perfect yep I spilled things all the time.

They are always there to answer any of my questions. Love that they are always available!

I always go for geek squad protection. It is a small price to pay for a great piece of mind.

This is a great purchase. The 2-year accidental geek squad protection gives me a reassurance that if anything was to happen to my device I have this in place for me to be able to use. I love it!

This is definitely worth it. My computer started to malfunction after just a year of using it and I ended up getting a replacement. They give you the full amount minus the cost of the protection plan itself, so I was able to use that to save on an even better laptop.

Great option for major purchases! I no longer worry that my accident prone husband will spill blueberry smoothie on this one... at least for 2 years it will be replaced without large amounts of money out of pocket. Get the warranty or you will regret it!

Got this because my grandson is doing everything on it and he loves it

Haven't had to use but once, knock on wood! Hope it stays that way.

What a relief knowing that if anything happens to my computer, Best Buy has my l back. Good value for what you potentially get with this service.

When you buy insurance you expect this to respond, because here if there are answers as we imagine, I recommend it widely, we should not take it as an expense but an investment. If something happens to your good they are to support you, without hesitation

Hope to never have to use it, but have needed to use the Best Buy warranties before. As a result, we buy them whenever feasible as they really help in Florida, the lightening capital of the US...

Having this is just security knowing if I need it it there, thankfully our products have been amazing and we haven’t had any issues. Best Buy is my go to

Always provide exceptional service, hassle free. This was my thrid laptop purchase.

LOVE their warranty services! Super convenient and cover pretty much everything anyone could ever worry about

Geek squad their awesome they came to fix my tv that still under warranty they couldn't fix it instead they replaced it with new one no question ask im happy

This isn't my first protection plan Geek squad has always helped me resolve issues whether by phone or in person without making me , a not very computer savvy person, feel stupid.

Geek squad has always been wonderful and I honestly buy them on just about all my electronics nowadays