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Customer reviews

Rating 4.6 out of 5 stars with 11859 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 11,859 reviews
  • Rated 5 out of 5 stars

    The protection plan helped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very useful when my laptop kept malfunctioning. The laptop eventually packed up but the protection plan made me get a replacement. Anyone buying a laptop from best buy should get one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental protection is fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been wonderful and I honestly buy them on just about all my electronics nowadays

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop replaced!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spilt honey ice tea all over my surface book 2 keyboard. I normally panic because that would mean I would have to buy another computer. But I was able to get my laptop sent out to get fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I haven't had to use this coverage, but I feel very secure in having it. I'm thankful Best Buy offers this level of security with their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely would buy again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product definitely a good buy. Recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There when I need support for my new laptop I use for work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that fact that I have protection all year round. I will definitely be buying again!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    enery thing i needed ro start school would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeeK Squad Protection Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This accidental protection is amazing, we all drop liquids on our laptops, someone of us even drop their laptop more than once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't go home without one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't buy a laptop from Best Buy with out one. I've more than saved the cost of these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for the unknown!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this product to protect my investment!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good insurance if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I do not have to use this and will update to 5 stars depending on how Geek Squad and Best Buy respond when I activate this protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well worth protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reading the protection I will be getting, it eases my mind to know I am covered for repairs. Peace of mind it important to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m sure they’re every helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it yet but I’m sure it will come in handy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good to an extent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is good to have and they do assist when needed just hope you have a store that the customer service is good. At my store it seemed like with dealing with geek squad they are rushy and your wasting their time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad got computer set up and ready to use. Helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the geek squad protection for a chrome book for my not so responsible 12 year old this gives me peace of mind that if anything happens to it we can have it repaired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gret coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have protection makes me feel at ease, I'm very happy best buy have this coverage for my every electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m be bad to use this twice now ! Very good just wish it was for a longer period.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is helpful for laptop questions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm able to ask questions I have regarding issues with my laptop and geek squad is able to answer anytime of the day.

    I would recommend this to a friend