Customer Ratings & Reviews

The staff is very attentive to the needs of the customer and does all they can do to make sure the issue is resolved right the first time

Fist visit guy was nice and helpful. Seemed like he cared. 2nd visit they were behind, started helping me then helped 2 other people while I waited on him, keeping in mind I had an appointment. Store was closing, people didn’t seem helpful and felt very rushed. Didn’t feel like I spent my money well buying this service.

The best part for laptops and I recommend everyone to buy it

I would recommend this to anything you feel like is a big purchase. Labtops. Certain TV. Etc. There a good company. And I trust them. They've install my Audio and my Subs in the car. And its just where I go for All my Electronic and Everything Needs.

[Employee of bestbuy] Great service for a great price. A must buy for protection

I had purchased two laptops for Christmas gifts. I hope my family love them

So far so good. Hopefully I won’t need it but I’m glad it’s there if need be.

Haven’t had to use it but glad to have it in case something happens.

Guy was really good at giving advice on what laptop to got with

Definitively something that I buy for expensive products. Always responds quickly when issues happen.

I purchased the additional protection with Geek Squad to be sure I did everything I could to protect my investment...now nearly two years later I'm happy to say I never had need to use it.

I’m be bad to use this twice now ! Very good just wish it was for a longer period.

I always purchase a Geek Squad Service Plan with all technology products. I love the excellent support always provided. They were very knowledgeable, professional and helpful.

Gerk Squad is good to have, especially when you are on a budget. We all knows things happen at times and occasionally break down. But with Geek Squad the will either fix it or replace it.

Overall happy. But will have to see once I need to use this product.

It’s the best investment I’ve mase in a while. Larger screen has excellent view and love the photo recognition feature.

For the price I figured it was a bargain considering I bought it for a 9 year old. And the main purpose is to download and play games, right? What can go wrong, well, a lot in 2 years? I am guessing I will get my money's worth.

Definitely would recommend getting Geek Squad on major purchases.

The Geek Squad is one of the best purchases I have made at Best Buy. The Squad is always there when you need them - either in store or by phone.

Very beneficial in case of any internal or external damage on electrics. I was satisfied with warranty on any cost within the active time period.