Customer Ratings & Reviews

They helped with a problem with my laptop. Quick and easy to use.

A must-have for all of the valuable electronic equipment. Needed in case of an accident!!

The Geek Squad is my go to team to fix computer issues. The team is polite, friendly, and they turn the work around quickly. They have also fixed problems right at the counter.

You need protection so why not get it. Geek Squad protection was there for me before when one of my products needed to be fixed and it helped me out big time.

Nice to know I don’t have to dress and spend too much time trying to figure something out, I can just call the geek squad. Also was nice to know if there was an accident I could get help.

Excellent customer service. We love the store we would shop there every day if given the choice.

Always professional service. Very knowledgeable staff.

So far i love the service,i was having an issue getting set up with all the package add ons but they helped me with ease, awesome customer service and very friendly

I make sure that I get coverage for everything that I buy at Best Buy if there is one available and I recommend that to my friends and family

Everything was okay. No complaints. I will always use Best Buy for m’y business.

this is something that`s good to have wether you take it in or have them remotely fix or clean them but don`t buy a chrome book

Great price to pay to know I’m covered! Allows me peace of mind in the event of an accident.

Makes any future mistakes less stressful when I have this for protection

You can't put a price on peace of mind. I will forever purchase the protection.

Added this to boyfriend's laptop. Didn't want to spend the money but was SO WORTH IT!!! Our son accidentally slipped my drink and it spilled all over the laptop while I was using it

Nothing major has happened yet but if it happens I know who to call and see if they live up to their promise. Otherwise it's peace of mind that should go beyond your typical warranty.

I've used this protection plan on multiple occasions and been happy every time. From general tuneup/cleanup of older laptops to being able to switch out a new one because it didnt power up correctly. This plan is worth the money.

The people who came to my apartment were very respectful and courteous. They did a great job with the installation and cleaned up any debris. I would highly recommend them.

The service is good at Best Buy but you’ve always got to make a appointment. This computer is ok for what I needed it for . So far so good

We always purchase the 3yr Geek Squad protection plan when we purchase a laptop from Best Buy. It has paid for itself a number of times when we had the lcd screen go bad.