Customer Ratings & Reviews

Had problems with a couple of my computers in the past and my issues are usually fixed . The techs explain everything well and ask before they proceed with fixing lap top

Great protection when needed! Everyone should buy this watch

Hoping that I never need this service, but I bought it when I purchased 2 new laptops for my grandkids, Fingers crossed but you know accidents happen...

Geek Squad is all ways there to help you and the guys are all ways professionals and nice people.!

Glad I purchased the 3yr Accidental Geek Squad Protection. Wish I had done it sooner.

This a absolute luxury to have and is absolutely worth it

Expensive long term coverage. Do your own cost benefit analysis. Useful for nontechnical savvy user, who tend to abuse hardware. Hardware only. And didn't carry over unused years when laptop wasn't repaira6.

Geek squad always available. Never worry about getting an appointment right away. Very efficient!

We haven't had to use this protection plan yet, but just knowing that we have it puts us at ease knowing that if anything happens to our device, it'll either be repaired or replaced. Well worth the minimal cost.

Definitely something I would consider investing in if you have a laptop. However, I sent my Chromebook in multiple times to fix the touch screen. The times varied and they never fixed my screen.

Excellent job no complaints quick & efficient & very knowledgeable even disposed Of the Box I’ll be sure to have them to install my Next TV.

Yes I happy that I got the 1yr accidental because I’m Clumsy...So for ppl that get computer They are going to need the yr accidental just in case If something happens

As always I have Geek Squad on everything that I purchase from Best Buy.

Haven't had to use it yet but, my granddaughter does like to touch it when I forget to put it up. I know that it is something I may need in the future.

I love Best Buy They stand behind all your products.

I haven’t used this yet but i’m sure the warrantee will work well.

I chose to have a 3 year Geek Squad protection plan so that if ever need a repair the cost would be covered.

1 Year accidental damage replacement plan, what's not to like? Great piece of mind and hassle free. I'm a fan of the plan!

About my Acer Laptop. I love it. I said thank God for that.

The agents walk me through my laptop to eradicate some spyware and virus that had gotten on the laptop. The Geek Squad is "dope" (that means they were great)!!