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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11757 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 11,757 reviews
  • Rated 5 out of 5 stars

    Computer died

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for any electronic. My computer died and I received a new one. I must have received a defected one that wasn’t caught before leaving the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't gotten to used this service yet. I bought it when i bought the chrome computer for the kids. I hope to use it before it expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go ahead and add to cart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad offers better services than any coverage I've ever had. Worth every penny especially to have a worry free, hassle-free experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping i don't have to use it but it is a peace of mind knowing if something comes up, i have local support to help correct the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is an excellent job at helping me with this there an excellent service and know what they're doing I recommend them to everyone and anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad protection - worth to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 3 microsoft surface pro laptops from BestBuy and i got all of them GeekSquad protection. Good to have this for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer and excellent product. Gotta buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teen safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but the user is a 13 year old girl who has broken every phone she has ever had. I wanted to make sure this was protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best chromebook ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the best chromebook i ever had the screen is so big and wide it is the best 17.3 is great and the price was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The right guidance for protecting the new asset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service representative drive me through the whole process and the probabilities of accidents for the intended use in the school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love your "NO" worry policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the speed and understanding the technicians displayed. You are my favorite store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to my Microsoft surface pro. Worth the investment to upgrade and get the geek squad coverage in case anything goes wrong. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to my Microsoft surface pro. Worth the investment to upgrade and get the geek squad coverage in case anything goes wrong. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a new computer due to other one being sent in for repair. I'm glad I had the service on the computer so it didn't cost me any money for the repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 2 year warranty for my laptop. They are always very friendly and helpful whenever I need help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad delivered and installed my tv with a wall hanger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 3 year warranty because that I got a refund of my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth getting the insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth every penny, computer keyboard stopped working and they fixed it no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad but sometimes you may need but quite expensive

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting with a plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the option to protect my purchase! After losing a laptop in a fall off the side of the bed I am always willing to buy a plan when buying new! Thankful for good options and prices to accomplish this!

    I would recommend this to a friend