Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11758 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 11,758 reviews
  • Rated 5 out of 5 stars

    Worth getting the insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth every penny, computer keyboard stopped working and they fixed it no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend adding any geeksquad protection to your electronics. I’m covered for physical damages and malfunctions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad but sometimes you may need but quite expensive

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to get extra warranty for electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time member

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good hopefully i dint need it but nice to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first experience using Geek Squad was last year. I am very pleased with the service I received on my first visit and the service I received on my last visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been using the Geek squad a few years now. It's a great team, they've fixed any issues & made recommendations on our purchases. I strongly suggest when purchasing products to sign up with the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Received a brand new laptop when they couldn't fix the problem on my year-old laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get the protection plan!!! No question about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is not an electronic I would not entrust to geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    piece of minf

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like having the insurance so if anything happens we a covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always fix

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to bring in the laptop and fixed with no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have an never need.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use the protection pricing plans offered. I truly have never had to use it but once. I have however needed it and forgot to purchase it and that sucked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a warranty

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy in store warranties from Best Buy. If they can’t fix the product, they find you an equivalent one to replace it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! I am the same way and purchase every protection plan I can to have the piece of mind. I love that it really simplifies the situation. If you have any questions, please feel free to reach out to us!

  • Rated 5 out of 5 stars

    A must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'd be ridiculous not to get the extended warranties that Best buy gives for some products it's totally worth it for others not so worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always, always get the warranty.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No item is perfect and when stuff happens you need the Geek Squad Protection. Trust me get the warranty you will be happy you did plus no hassles from Best Buy none.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I don’t have to use it but if so all should b

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have reviews the context and found that this will cover it all. Thanks goodness we haven’t needed it yet! But if so I have no worries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought a laptop with geek squad protection and was facing issues with the laptop. They replaced it in days. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the knowledge and friendliness of the Geej Squad. Will use them over and over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely am very appreciative with the warranties. I have had to use this multiple times because my son can be very careless

    I would recommend this to a friend