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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11763 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 11,763 reviews
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for just in case purposes. So far I’ve only had to call the support line for a minor issue and they were extremely helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel more comfortable knowing I have protection on an a portable electronics device. It seemed like a no brainer to protect a new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped with previous laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use it yet but nice I have it. I've used them in the past and the service was great. Helped me alot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for safe without risks worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has always worked well for me. The few times I’ve had a problem they have done really well in fixing it. I wouldn’t be without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for an absent minded daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given how my daughter treats her computer, we needed the geek squad protection for two years. Haven't needed it yet, but I am sure we will!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had minor cosmetic issues and they left my computer like new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appointment made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wasted a cup of chocolate milk on the key board and thank goodness for purchasing the warranty! They will clean and be good as new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTHY INVESTMENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAD TO USE MY PROTECTION AND GEEK SQUD WAS HONOR AND MADE IT POSSIBLE FOR LIFE TO GO ON WITHOUT A DOUBT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! 10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option especially for people with arthritis like myself. Pain improved and it is much more comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Item Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a plus to have Geek Squad protection offered when purchasing electronics from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Taken Care of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team there got me taken care of, even though geek squad hq was not my best experience. I am thankful for people like the upper rake of geek squad at this Hoover Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This added protection gives peace of mind, but more importantly, it can back as a lifesaver on a recent purchase. It is a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Keep getting my questions answered and avoid serious issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Care free protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I break it basically it’s replaced… can’t beat the peace of mind…. Recommending this for all who love protecting there product…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got to have one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy electronics without the extended warranty - buying them has saved me thousands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best protection you can buy for your devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2 year protection plan from Geek Squad gives me peace of mind because my investment is protected against anything that could happen to my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad protection. I got it for my laptop. I always try to get it if I can afford it. They really take care if you. If your product breaks they replace it for a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always broken something so having this is always a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent investment! I received professional service from the techs who worked on my laptops. I highly recommend this service.

    I would recommend this to a friend