Customer Ratings & Reviews

I bought a 3 year warranty because that I got a refund of my laptop

Bought so that the person I bought the computer for would have the use of it until they graduated from collage.

Read the fine print. If they decide, at their discretion, to replace the covered item, rather than repair it, they will issue you a store credit for the amount of the original purchase. However, the fine print states that in that case, their obligations for the extended waranty ar3 fully satisfied. Meaning, while you will get a store credit to buy a new device, your new device will not have the extended waranty. If you want that, you will need to pay for it again again. Basically in my case, i prepaid $309 to allow me to return my defective machine after the return period expired. I have a new machine, but i have no extended waranty, and less storage due to pricing and feature differences for in stock items. The terms stated in the simplified description are misleading and i do not recommend this service.

the service from the geek squad is always a pleasure

I love the geek squad they help with everything it’s is always worth the insurance they get the job done

Loving it have not had to use it yet but i have used one on another item and they replaced my item so i know it really works well

I am a senior citizen and not always tech savy. Good service to have for questions and repairs.

3-Year Accidental Geek Squad Protection always purchase

I love my laptob. Came in Handy for my type of work.

Excellent customer service. This is my new go-to location.

Have t needed to use this service yet but it’s great knowing it’s available when I need to.

Good idea to have a warranty on the laptop. If something happens they can fix it.

Fist visit guy was nice and helpful. Seemed like he cared. 2nd visit they were behind, started helping me then helped 2 other people while I waited on him, keeping in mind I had an appointment. Store was closing, people didn’t seem helpful and felt very rushed. Didn’t feel like I spent my money well buying this service.

Amazing hands down best warranty anywhere. Thank you bestbuy

The 3-Year Accidental Geek Squad Protection is good to have on your device. I had to use it one time and I did not have any problem.

Can’t not get this especially with an expensive item. They take care of everything for free, and you’ll get help right away.

This is a great option for those who like to have a piece of mind that they will be covered if something happens to their computer.

Feel very reassured to have coverage on my laptop. It’s always in my backpack and now I don’t have to worry about it

I always add Geek Squad protection to any item I purchase. It is inexpensive and well worth having.

Got it for my Samsung refrigerator. Called for service and response was prompt And repaired like factory warranty. What more can you ask for.