Customer Ratings & Reviews

It is always best to get some warranty/coverage for a device as accidents tend to happen

Good coverage plan, I purchase these plans with a lot of higher prices electronics, just because you never know

Being able to return items and coverage for breaking is a good deal.

I bought my computer there and i loved it, the people that work there are awesome They are helpful and always fix my computer.

amazing! Hey do such a good job I never have to worry

Bought a laptop for my son and purchased the 1-Year protection plan as my son has a history of accidently damaging his technology. I haven't hade a need to use this yet but I'm glad the option is available.

This is a very good protection plan! They did right by me!

What can I say? Get the warranty it’s better to have it then not need it then to need it and not have it.

I wouldn't buy a laptop without one. I live very close to a Best Buy and bringing it into the store is super easy.

I like getting the additional warrrnty coverage on my laptop. That way I know I don’t have to worry about anything

Just keeping extra insurance is case of an accident. Knowing that the Geek Squad is there if needed is reassuring.

Best Buy has the best warranty service. Definitely worth spending little extra for your product protection

I've always purchased protection with best buy and I highly recommend this service. They fix everything without hassle!!

My family is accident prone and the 3 year geek protection is a must

Thank you, Geek Squad for offering this 1-year protection plan. It may come in handy.

I used their services and everyone is nice. I had a new person being trained in and she didn't get the notes right and so I had to make multiple trips to the store and all the issues with my computer did not get fixed. I had to come in for another attempt at fixing the issues and now they have my computer again for weeks. It's frustrating and there are other fixing companies that do quicker turn arounds if you don't have the ability to let go of your computer for weeks.

I typically get the Geek Squad protection on certain items. It’s better to have it and not need it, than need it and not have it.

When you buy anything over $1000 dollars and you are likely to carry it around with increased exposure to accidents and heavy shaking that is likely to jog something loose, onsider protection plan. It just saves a lot of aggravation given the high probability of an issue developing with 18 months. I historically did not buy protection plans but I have changed my mind when its a electronic that will be carried around. I still do not buy protection p lans for fridge and washers which are not moved as often.

You have to get the Geek Squad with these type of electronics. It can go south at any time. Best protect it.

Very helpful and great customer service.. satisfied customer!!