Customer Ratings & Reviews

Geek Squad service is always great. I've only used them a few times but the techs have always been above and beyond. They're so helpful and very kind. Always have solved my issues with quickness and kindness.

Great protection coverage especially for college students

Haven't had to use the Geek Squad's services for this computer but have been very satisfied when they've cured my computer in the past. Knowing that they are there for a nominal yearly fee is very reassuring.

Bought a protection plan for a laptop . Glad I did , laptop was damaged and they replaced it with a brand new one . Only thing is it is good for one replacement. Bought a one year insurance but it expires when product is replaced .

Who doesn’t like warranties in case of mishaps or theft in some cases

it is perfect every thing good except get in hot at the bottom i don not know only my laptop or all of them do i have to get refund ?

The accidental warranty is Absolutely worth the money. I’m accident prone so I knew this was something I needed to have. However, keep in mind that if your computer experiences damage 2 things must occur. #1 they send your computer away (2weeks). #2 they do not back up your computer and if it needs a replacement you have to pay for your information so try to keep a backup

The team was very nice and informative with helping me pick a good laptop for school

Love my Geeks! Can't go wrong... You must absolutely purchase the Geek Squad with every Best Buy purchase you make. If you drop it if you break it they will be there for you; if you have a question, if you can 'can't work it they will be there for you, if you're buying something for a parent or for anyone who I like to call "tech-no - logical" you must buy the Geeks... To sum it up you must by the Geeks

We had made a purchase of a previous laptop and bought the protection for that computer. Best investment ever made. The laptops fan was defective. Geek squad sent it out and had it repaired for us in no time. Would definitely recommend the extra purchase

Bought this to cover the wife's computer. Just to protect her online shopping.

Dropped the laptop. Took it in and they told me itll be no problem. Good service

I've had this laptop for about a month now and it's been working great. I installed some programs to be used for 3d printing and the cricut. And still running well. Will update as the time.goes

This plan has been outstanding. My son is hard on laptops and this plan has saved the expense of repair or replacement on several occasions. If the computer is beyond repair, which doesn't take much damage, the plan give you a credit of the full original purchase price to use for the purchase of a new one.

Amazing service from everyone in the Geek Squad, to helping me figure out what laptop i needed for school, to getting a protection plan to better serve my needs.

Worth every penny. Having a student, you know accidents are going to happen. Great product and service.

Best protection plan ever. I get it with every electric device I get on BestBuy - worth the money!

When you get a computer for a teenager, make sure that you purchase this valuable coverage. Kids sometimes are not protective of the items which they have, not out of malice, but simply out of being a teenage with not enough experience to know how to be protective of valuable assets like a computer. This coverage is a MUST!

The best protection plan ever would highly recommend buying I’ll be buying again

I’m so glad i bought this because my daughter is so clumsy and breaks things quick i’m glad geek squad could help!!