Customer Ratings & Reviews

Haven't needed them yet but it is nice to know they will be ready whenever needed.

I haven't had to use to use my protection plan yet, however, it seems to be very comprehensive which is always reassuring when you are trying to protect such an expensive product as a laptop. I will say that it is a bit pricey, so this will certainly jack up the price of your product purchase if you are buying the product and protection plan together. Overall though, it is well worth the buy.

I have Geek Squad and hope I never have to use it!!!

Geek Squad protection plan is great. I bought it after having trouble with my computer at the suggestion of the Geek Squad employee. I think his name was Matthew. He got it for me and fixed what was wrong with my computer. It is a great deal as it applies to all my computers and my phone. I got great service.

They will do anything and everything to make it right and more sure your happy.

They will do anything and everything to make it right and more sure your happy.

Love Geek squad protection plan. Great price and great service. I have a kiddo that is hard on her electronics so accidental protection plan give me peace of mind when buy her new electronics..

I love the geek squad service protection, it is well worth the cost. I have had several items that had to be repaired or replaced and it worked out. The service I have received has been done in a timely manner and to my satisfaction.

Haven’t had to use this yet but I’m glad I purchased this one year protection plan. Now I know my computer has protection for anything that could happen

If it works like it did the first time I will have no complaints.

Haven’t had the chance to use it and hopefully will not have to. But I’ve had accidental protection for other devices and I always feel confident when I have this as added protection. Personally I feel it’s well worth the money if you made a big purchase.

Ive had incidents where i accidentally spilled soda on my laptop, dropped and cracked the screen, keyboard would wear down and in all situations theyve replaced my device. I sould recommend this tk anyoje buyind a pricey laptop

I bought this protection on a just in case something happens, my sister has this aswell and i have seen how quickly they respond and are at yourt service., fixed her TV like new. I havent had to use it yet

Attentive, helpful and gave great explanation as to what my problem was with my laptop

I have two little kids who like to touch my computer. With it being touch screen, the two year protection plan seemed essential and it covers so much!

Always good to have just in case. If you can afford it, get a longer plan.

One of the reasons we buy at Best Buy is because of Geek Squad protection. Understanding what it covers based on what you buy is very important. Laptops can be very expensive and accidents do happen, why not protect such a high value purchase. Just like buying a car or home, some type of insurance is important.

Love it! Does everything I needed it to do and sales person was very helpful!

Good to know my items are protected incase something happens

no doubt was an excellent product , they offer me the right guarantee