Customer Ratings & Reviews

I like the fact that if something happens to it, it is covered. I have not used it yet, but I am going to renew it.

Please but the warranty! Between lightning hitting my house and just stuff stopping working it’s well worth the extra money! Every time something happened Best Buy was good to me and replaced my items.

I haven't needed the warranty yet (fortunately!) but it is a nice security backup for my often times clumsy self. Good insurance as getting a laptop worked on these days usually costs more than you would believe. Think costly car repairs on your BMW!

Love that we have this protection just in case!! I always love to have a backup plan and this is so helpful it gives me peace of mind!

Always get the Geek Squad but use it!! Read up on it and know how it works because they will try and ignore their own rules. A must have for expensive purchases.

They really knew what they were talking about and because I bought the 1 yr protection, when I took my computer to them to be inspected it was free.

Great protection plan. We suggest purchasing coverage for your electronics, so you have peace of mind if anything happens to your item.

I love the extended protection offered by Best Buy. I get it every time I buy a laptop. Every time I've had to use it, Geek Squad has been wonderful and repaired every issue. It's paid for itself!

My service was great I dealt with a young lady I cannot remember her name I wish I could and her supervisor geek squad manager they did a great job they help me when I was very upset and was able to D escalate the situation I am thankful for them

Hopefullu dont ever need to use but serves purpose if need go

What's there to say about The geek squad warranties other than fantastic bring whatever you've applied this warranty do a Best buy store and they'll either repair it or give you a new one even when you're on vacation in another state great warranty

Always protect your technology with the help of the Geek Squad!

Glad to have it just in case you never know when something can get damaged. If it does or doesn’t better to be prepared than to not get it something happens and your stuck with it. Have an blessed rest of the day in the Lord Jesus Christ name.

Glad to have it just in case you never know when something can get damaged. If it does or doesn’t better to be prepared than to not get it something happens and your stuck with it. Have an blessed rest of the day in the Lord Jesus Christ name.

Glad to have it just in case you never know when something can get damaged. If it does or doesn’t better to be prepared than to not get it something happens and your stuck with it. Have an blessed rest of the day in the Lord Jesus Christ name.

The agent i dont remember his name he was the GM of the Logan, UT store though. he was so professional, knowledgable, patient, and made the process so smooth and easy.

Happy I purchased this because sometimes things happen and it’s unexpected and money can be tight. The protection keeps this from happening.

I don't like extended warranties and believe they are a waste of money. I will, however, buy the Geek Squad warranty on laptops due to the tendency for screens to crack. The Geek Squad warranty claims to cover accidental breakage so i purchased this specifically because it's a pain to replace screens.

I love the respect the attention and the patients that they have on Roseville road. Chicago Best Buy one of the best places most calm place. You can shop love the people there.

When I purchase a product, I read the reviews to see how it holds up. If there are any problems indicated with the product, I buy the protection plan thru the Geek Squad. So far, I am been very lucky and have not had to use it, but it is there if I need to use it.