Customer Ratings & Reviews

The best service, fast and responsive. Your electronic product will be repaired or replaced.

i got i dent in my laptop due to dropping accidentally and geek squad helped fix it. They even found an issue with hinge.

I'm grateful for the awesome service. Terms and conditions made sense and I was able to be taken care of!

Agent was able to resolve initial 3rd party security protection loading.

Haven't needed to use it yet but I'm really glad it's there. I feel better knowing my new equipment is covered!!!

This was a gift for my daughter that is on 5th grade. It works very well for her to do her homework and also play games.

So far so good. From what the salesperson tells me this is a great add on. If ANYTHING happens to my laptop they will repair/ replace/ or give gift card of equal value. No too bad

TOTALLY worth it!!!!! Just when you think you wont need it, life happens and it is totally worth having that backup!

Thank for the outstanding customer service best buy employees are always friendly and also helpful and knowledgeable

Great value and customer service only thing i don't like is they making me pay for another protection plan after my device got damaged I mean if you pay for a two year protection its should be protected for two years

I recommend to always get geek squad protection if available for the items you purchase. Never know when you will need your product fixed. I always by my electronics at best buy and get geek squad protection.

I recommend to always get geek squad protection if available for the items you purchase. Never know when you will need your product fixed. I always by my electronics at best buy and get geek squad protection.

Not the best experience but VERY handy in case product doesn't function as it should. Great to have for consoles and pc or any heavy machinery

Absolutely loving this device! I use it for basic things (email, Netflix, etc) and I’ve had no issues whatsoever. Only drawback so far is that camera is not front facing so no video calls unfortunately.

The accidental protection is a must. Had to use it the first for a broken chrome screen. They were not able to replace the screen so I got a full refund to use towards the purchase of a new

LOVE this little chromebook. Has a great battery life, easy to use and take with you. My ONLY complaint would be that the keys are white and the imprint a light gray so they are not necessarily easy to identify, would be better if imprint was black.

I had an issue with my computer and geek squad was great

Very worth it, especially if you have children. You never know what might happen and with this coverage I don't feel like i need to wrap my computer in bubble wrap and put it in a plastic bag when I'm away from it.

Geek Squad warrenty offer an extra coverage for any demage caused my work to stop and feed relax after having this.

No issues so far. I havent used the services for my most recent product but i know the Squad is reliable.