Customer Ratings & Reviews

This laptop is one of the best one’s I have bought. Its smooth, quite and love the battery.

We haven’t had to use it, but it’s great to know that we will have additional warranty should something happen to our laptop.

Must have product when you get with your laptop on Bestbuy

Accidents happen…hoping not, but this is a great price for three years of accident coverage.

My aunt had it and used it all the time so I know if something happens I’ll be happy with it

I learned a long time ago that getting protection on your purchases is the smart thing to do! Yes,on some items it may be a little pricey but,better than buying a brand new product over again!

The reason I shop at Best Buy is because of their Geek Squad. All staff here are genius grade but the Geeks are above and beyond everything I need! Thanks for this terrific service!

Im protected. What more can i say. I love when something goes wrong, i dont have to worry.

Its great to know i have insurance if anything happens to my device.

It's a convenient buy with the laptop I love that it was included.

I have not had to use this yet. I have Geek Squad coverage and I’ve had to use it a few times. The service was great. This accidental protection plan will cover anything that physically happens to my laptop

I wouldn't buy any electronic without having the piece of mind of a service protection. Best Buy flat out gets it right with the service plan they offer. It is no hassle and requires no drama. Have a problem, then just bring it back and get it replaced case closed.

This will come in handy if anything happens to the laptop especially since it’s for a 13 year old and things happen

These guys are always helpful. Make an appointment online and show up in the store when your time is ready. Sometimes they can fix things on the spot other times they have to mail it a way which can take a good week to get back

So far I have not had to use the extended warranty. I have purchased one in the past which I did have to use. I was pleased with the results at that time. I did use my Geek Squad contract to set this computer up.

The 1-Year Accidental Geek Squad Protection plan was added peace of mind for my tech purchase. I felt secure knowing that if anything came up as an issue, I would have accessible help to fix or replace the product.

The laptop is nice, easy to use, easy to work , I personally prefer it more than the other laptops, Hp is a good company

I have a Microsoft Surface Book and it has been nothing but issues. Thank goodness for these guys who have worked on it an average of once a month. It is finally being replaced next week so I hope I won't have to visit Geek Squad too much more but j am glad they are there.

I purchased the 3-year protection plan for my new ASUS laptop for peace of mind. If I have any issues, the repair is free and if it cannot be repaired, I'll get a brand new laptop. I believe that protections plans are very necessary for all electronics.

Haven’t used my Geeksquad protection yet but it’s great to have to insure that your item will be very well insured if it’s a accident that occurs