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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11938 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 11,938 reviews
  • Rated 5 out of 5 stars

    D Harris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassle no struggle no debate I took my bose nc 700 ear phones back and they were replaced in no time great communication timely never expected a warranty to work so well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! I would recommend highly protection through Best Buy. You may never need it, but sometimes things happen and it is there waiting for you. I speak from experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protections is always good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this since the reason I needed a new laptop was due to accidental damage to my last laptop so it just feels good having this. Luckily haven't needed it just had a few questions and they were helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is a great group of service minded individuals and they fixed my laptop in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my lab top I will always buy the protection plans for now On...Best Buy really follows thru and it’s really worth it to protect your protect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my Lenovo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have repaired my laptop in the past with zero problems wonderful service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had to use the insurance once. When i used it, the service was user friendly and quick. From now on i get insurance on all my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hope to never use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this just in case the first year is rough; do not plan on using it but just in case, especially with the cost of the computer - though got it at an amazing sale price $1050; have always had great experience with geek squad and this protection service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having 1-year Accidental Geek Squad Protection plan gives me peace of mind. I have it for my Asus Chromebook. I am very careful with my electronics but accidents do happen. Now I am covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental geek squad service has become an important add on for laptops. Will need to use it for an accidental spill we had. Good idea

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With having a teenager using her Chromebook at home and school anything can happen. Knowing that we have Geek Squad protection make us feel a lot better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added the 1 year protection for my sons new laptop. It covers everything so that is exactly what we needed for coverage. Hope we don't have to use it but its nice to know there is coverage on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the accident protection, yeah its way more expensive than what amazon offers. But that's because amazons asurion protection is total garbage. Best buys protection is so easy and simple. not some third party garbage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use Greek Squad in and all my products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me set up my HP laptop with my copy machine wireless. Before I was using the USB cord know all I do is turn on the copy machine and click print from the HP Laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Answer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have all questions answer great timing and attention and buying for all my items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Squad Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had an issue with the service. I've purchased this for each device the I buy at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best! Anytime I need help, they are right there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What does never leave the house without it gets wh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What does never leave the house without it gets why does it always something I purchase on every product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try to buy protection plan with all my purchases. It has always worked out for me when I have problems. It's worh the monies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have warranty You think you might not need it but trust me you do

    I would recommend this to a friend