Customer Ratings & Reviews

Added accidental coverage for new laptop for college. Have had geeksquad for many years now and LOVE LOVE LOVE it! Always available for online help, instore when needed. Highly recommend!

Great to buy for any expensive labtop or accessory… helps me feel safe when bringing it out

I have looked and looked to see what I have included with this but it doesn't show in y purchases even though I did and the site says so when I view it on the page to buy it. This is technically a subscription so it should be in that section to be able to find and use easily when needed not have to jump through hoops to locate I did give 3 stars for past experience being good. If I could just upgrade this subscription somehow without having to pay for a whole new one which starts the date of purchase meaning I will end up paying twice for this section of the service I want. But if something does break or even a drink spilled on it it really is covered so great for that.

I normally have to think twice about protection plans.....but for items like a laptop....it is almost a no brainer.....one accident is all it takes for you to really wish you got that protection plan.

Haven't really had to use it yet but I have it just in case

bought some peace of mind for our laptop computer. don't have to worry about someone spilling coffee on it because we can easily get it repaired.

They are always very helpful and the service is excellent. Would definitely recommend

Excellent product and service. Would highly recommend.

this is a must for any child that is required to bring laptop to and from school. This gives parents and children a little relief from being super nervous when transporting to school.

Someone knocked into our laptop and it fell. We thought it was okay until we turned it off later and noticed a crack on the screen. Fortunately we have the warranty on it and took it back to Best Buy Geek Squad. The timeframe they gave to have it fixed was right on the money and we have not had an issue with the laptop since.

Good and excellent I would recommend it to my friends

The agents worked through, and explained the new, and improved high quality computer to me, and answered all my questions, so I could understand for future improvements, and work I will be using this computer for.

This his has to be the best thing ever! I had 2 laptops that needed attention and it didn’t cost me a dime. In store service or in home is absolutely the BEST!!

Do Glad that I got this so if anything happens to the computer I'm able to get it fixed

Already used the service twice. Staff is so helpful, accommodating, service is top notch! Will extend next year without a second thought.

Took my laptop because it wasn't holding charge and they said it was going to take 4 to 5 weeks to get it back but I got it in 2 weeks and they send updates as to what is being done which is a plus.

Definitely needed coverage for my Acer Nitro 5 Gaming Laptop. A little bit expensive, but you never know when you need coverage) insurance on an expensive product like I bought. Once again, it comes in handy when needed!

Salesperson and Geek Squad personnel thoroughly explained the the benefits of the extended warranty. Appreciated the time they took to answer our questions.

I purchased this protection and used it once already for a faulty locking mechanism on my laptop. It was probably covered under the normal warranty but this way there were no questions asked.

I suggest this for everyone . I’ve had a few time I’ve needed to save me with my electronics and they are great! Always fixed my issues and answered my questions. Thank you for great service!